Privacy Policy

Privacy Policy

Thank you for visiting the Madame Alice Fleuriste website and reading its privacy policy (hereinafter the "Policy").

By browsing our website or using our systems or services, you acknowledge that you have read and understood this policy and consent to the processing of your personal data in accordance with it, where applicable.

This Privacy Policy is composed of the following elements:

  1. Objectives of the Privacy Policy.
  2. Entry into force.
  3. Terms of collection of consent.
  4. Objectives of data collection.
  5. Personal information collected.
  6. Purposes of data processing.
  7. The treatment methods used.
  8. Terms of access and control of personal information.
  9. Sharing and reasons for sharing personal information with third parties.
  10. Use of cookies and similar technologies.
  11. Retention of personal information.

**1. Purposes of the Privacy Policy:**

Respect for privacy and the protection of personal information are essential to us, which is why, through this Policy, we intend to protect them in accordance with the laws in force.

In order to ensure this protection, Madame Alice Fleuriste undertakes to only collect, process and share information that can identify an individual when the latter has consented to it, unless this is permitted or required by law, in which case your consent will not be necessary.

The Policy aims to inform users of the reasons and the manner in which Madame Alice Fleuriste, or any person acting on her behalf, will collect and use their personal information. It is intended to be in clear language in order to ensure informed consent from users.

For the purposes of this Policy, “personal information” means any information about an identifiable individual or that can identify an individual. Where possible, we will anonymize, pseudonymize and/or aggregate such information so that it no longer identifies an individual.

2. Entry into force:

This Policy applies from September 21, 2023

3. Methods of collecting consent:

We are committed to obtaining consent before collecting an individual's personal information. Consent may be express or implied and may be provided directly by the individual or by their authorized representative.

We prefer to obtain express consent, whether verbally, electronically or in writing. However, implied consent may be reasonably inferred from an individual's action or inaction. For example, providing a name and address to receive a publication or a name and telephone number to obtain a response to a question is considered implied consent to the collection of information containing personal information. In determining the appropriate type of consent, we consider the sensitivity of the personal information at issue, the purposes for which it is being collected and the reasonable expectations of an individual in similar circumstances.

If we want to use personal information for a new purpose, we will describe the intended use and ask for consent again.

It is not always possible, particularly in the context of a request from the State, to obtain the consent of the individual to collect, use or communicate their personal information. We undertake never to communicate this type of information, other than in accordance with this Policy, unless the law requires or permits us to do so.

4. Purposes of data collection:

The information collected is in accordance with the purposes and objectives set out in this privacy policy.

Here are some of the reasons why we collect your personal information:

- To provide products and services: We will collect and process data and information necessary to fulfill our mission and contractual obligations.

- To provide and improve these products and services: The data collected during your interactions with our services may be used for the purpose of analyzing and improving the operation of our products and services.

- To develop new products and services as well as for AI: The data collected may be used in a research and development context to offer new products and services to our users, in particular through advertisements and marketing messages.

- To offer personalized products and services: The collection and analysis of data generated by your interactions with our services allows us to develop and create products and services that are relevant to always best meet your expectations.

- To evaluate the performance of products and services: Data is collected in order to have information on the advantages but also the disadvantages of our products and services in order to evaluate them and resolve them if necessary.

- To protect the privacy of our users: The data collected allows us to verify the identity and protect the privacy of the people who communicate with us.

- To meet legal obligations: Data is collected to meet obligations arising from laws, regulations or international treaties.

(The rest of the policy can be optimized to suit your specific needs. Please specify which sections you would like to add or modify.)

5. Data retention:

We retain your personal information only for the period necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. We will establish a retention schedule based on the nature of the personal information, the purpose for which it was collected, and the applicable legal requirements.

When we no longer need your personal information, we will securely destroy, erase or anonymise it.

6. Data security:

We implement appropriate security measures to protect your personal information from risks such as loss or theft, unauthorized access, disclosure, copying, use or modification. These measures include physical, technical and administrative security procedures to protect your data.

We strive to protect your personal information, but it is important to note that data cannot be guaranteed to be 100% secure, particularly during transmission over the Internet. You are also responsible for taking appropriate security measures to protect your personal information, such as safeguarding your usernames and passwords.

7. Data sharing:

We do not sell, rent or share your personal information with third parties for their marketing purposes without your express consent. However, we may share your personal information with third parties in the following situations:

- With your consent: We will share your personal information with third parties if you have given us your explicit consent to do so.

- In connection with the provision of services: We may share your personal information with third parties, such as payment or delivery service providers, to the extent necessary to provide you with the products or services you have requested.

- To comply with the law: We may disclose your personal information if we are required to do so by law or court order, or if it is necessary to protect our legal rights or respond to a government investigation.

- To protect our legal interests: We may share your personal information if it is necessary to protect our legal interests, including in the event of litigation or prosecution.

8. Your rights and choices:

You have the right to access your personal information that we hold and to request corrections or deletions if that information is inaccurate or is no longer necessary for the purposes for which it was collected. You also have the right to withdraw your consent at any time where this is based on your consent.

To exercise these rights or ask questions about our use of your personal information, please contact us at the address provided in the "Contact Us" section of this policy.

9. Changes to the Privacy Policy:

We reserve the right to update or modify this privacy policy at any time. Any material changes to this policy will be communicated on our website or by other appropriate means. We encourage you to review this policy periodically to stay informed of our privacy practices.

We hope that this Privacy Policy meets your needs. If you have any questions or concerns regarding our use of your personal information, please contact us at the address provided in the "Contact Us" section.

10. Contact us:

If you have any questions, concerns or requests regarding this Privacy Policy, you may contact us at:

1195 first avenue Limoilou, Andréanne Simard, owner, 367-995-2542 or madamealicefleuriste@gmail.com

Thank you for your trust in Madame Alice Fleuriste. We are committed to protecting your personal information and using it responsibly.

This Privacy Policy was last updated on September 21, 2023.

Please sign below to indicate your approval of this revised Privacy Policy.

Andréanne Simard, owner, 367-995-2542 or madamealicefleuriste@gmail.com

as to the information you provide on third-party social media sites, over which Madame Alice Fleuriste exercises no control.